Connecting Helper to Employer
Your helper is selected. We get her to Singapore.
From her home in Indonesia to her arrival in Singapore, Indohelper coordinates medical checks, passport preparation, domestic travel and final departure handling.
For Singapore employers and maid agencies. Indohelper does not recruit helpers.
One coordinated journey—not disconnected tasks.
1. Case verification
We confirm the helper's identity, location and current readiness before travel is arranged.
2. Medical check-up
We coordinate the required health screening close to the helper whenever practical.
3. Passport and documents
If she does not have a valid passport, we coordinate the application and supporting documents. Passport processing is typically completed within one week.
4. Doorstep travel plan
Our nationwide network plans the route from her home to the departure hub, including domestic connections when needed.
5. Singapore travel
We coordinate the confirmed international flight or ferry journey and final departure preparation.
6. Immigration handling
Our team supports the final Indonesia-side departure process through to her journey to Singapore.
Nationwide Indonesia-side execution
Indohelper coordinates cases across Indonesia for helpers travelling to Singapore. Her city or province is enough for our coordinator to begin assessing the route.
Services can be arranged individually, but end-to-end handling reduces gaps between documents, medical preparation, travel and departure.
Support for direct employers and Singapore maid agencies
Employers can request planned processing or urgent airport assistance. Maid agencies can use Indohelper as their operational partner across Indonesia while keeping their own client relationship.
Indohelper assistance is available 24/7, with a typical emergency response within 1–5 minutes.
Clearance guarantee
For eligible cases fully processed by Indohelper, we guarantee completion of the Indonesia-side departure process. If departure cannot be completed, we reprocess the case without an additional service charge.
Excludes undisclosed information and Singapore or immigration blacklist restrictions. Third-party travel and government charges may still apply.
Verified client experience
Read feedback attached to Indohelper's official Google Business Profile.
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